Diggin for Gold

I recently finished a consulting project with a client who was interested in a practice tune-up for performance and strategy. The practice was a one therapist operation.


One of the first things we did was go back and review a few key agreements the practice had signed. One of those agreements was a contract with an outsource service provider.


SURPRISE!


The service contract referenced a certain deliverable that the provider had not delivered and that resulted in the practice assuming the cost for the overlooked service. It was an incidental clause that had remained overlooked for 5 years during which it had approximately a $76,000 ($15,000 annual) negative impact on the practice's bottom line!


We are hopeful those dollars will be recovered from the outsource provider. Return on investment for the practice owner? About 3,700% - not a bad investment in a punk economy!


What is being overlooked in your practice? What's right there just waiting to be discovered? In my experience with hundreds of practices, every practice is overlooking something! Most are overlooking multiple things. Every dollar discovered is new found profit.


"Thar's gold in them thar hills!"


It's a good time to go prospecting! And, that is particularly so in a down economy. It's all about knowing where to dig - a reliable map and experience has proven helpful. At Performance Builders we have both - could you use some help digging?


Bob


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Performance Builders