Performance Matters - Idea #2

Be sure that every team member understands that service is not about them.

Service is about those people who the Practice is privileged to have the opportunity to serve.

Consider posting a message of this in staff areas as a daily reminder.

One Practice I know painted, "Service - it's not about me." on the office wall over the staff's workstations. Staff could see it but clients could not. It served as a constant reminder of every team members constant priorities.

Bob

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Performance Builders