Sunday, March 14, 2010

Game Changers - Performance Tracking

Industry Leaders are well aware that the Game is Changing around them; and because they are committed to excellence, improvement, and innovation, they are restless. Restless is a good thing - I suspect you sense the restlessness too.


Its been said, if you don't know where you are going, any road will take you there. It's also been said that if you don't know where you are going you're likely to end up there. And, if you don't know where you are, how will you ever get to where you want to be?


I took a road trip in Europe recently - it was not my first but it was certainly my most enjoyable. Of course the French wines and the Christmas markets had something to do with it. But there was something else - something of a Game Changer. It was a GPS unit (Global Positioning System).WOW!


If you've walked or driven in the old cities of Europe you appreciate the labyrinth of streets, walks, and alleyways. They twist and turn. Street names change frequently from block to block. There are one-way and dead-end streets. . Missed and wrong turns are a given. It often seems that, "you can't get there from here!" Being lost is a regular part of every day.


GPS offers several benefits. First, it tells you where you are. Secondly, it tells you how to get to where you want to go. Third, it suggests places you might want to go if you knew you had the option. Fourth, it tells you without emotion or judgement when you have gotten off course - "Please turn around when possible".


GPS is all about performance tracking -about getting from point A to point B. It responds to your specific purposes and goals. Almost instantly it sorts through millions of possible routes to quickly direct you to the best one. It advises you of what's up ahead - a curve, a turn, a lane change, your next strategic decision, or your next critical move. If you get off course it will easily bring back on course.


GPS leverages the integration of multiple high level perspectives (satellites) with on the ground purpose, orientation, movement, and communications.


Like old European cities, practice management can be confusing, disorienting, and challenging to get one's arms and mind around. 


Performance Tracking in one's practice is very similar to GPS. It measures all an only the information that is needed, processes it quickly, interprets the situation, and provides timely direction. It is sensitive to your destination and timing. It lets you know when a decision or action is needed. It tells you when to: "stay in your lane", "keep right", "take the next exit", "turn around when possible, and that "you have arrived at your destination". 


Performance Tracking is the strategy, technology, and tool that elevates leading practices above the rest. It provides them with perspective, directions, efficiency, and alternative options. It provides opportunity to explore without getting lost. Together with Performance Standards, Performance Benchmarking, and Strategic Planning, Performance Tracking provides owners and managers with a three dimensional perspective of where the practice is and how to most efficiently and effectively arrive at the desired destination on time and with the attitude and energy to enjoy it. 


Think of Performance Tracking as your Guided Performance System - its an incredible Game Changer!


Got Tracking?


All The Best!


Bob  


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Performance Builders

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