Performance Matters - Idea #11

Research by The Gallop Poll has found that the greatest factor in employee loyalty and satisfaction is associated with each employee having a "best friend" at work.

Respect, nurture, and facilitate those friendships. Give them room to breath, grow, and to be celebrated.

When hiring ask yourself whether new employee candidates are likely to find a best friend amongst your team - do they share interests, values, and culture with others of your team?

Do you have a best friend at work? Whose best friend could you become?

Don't forget that the same principle applies to customers / clients / patients... are they finding a best friend in your practice? Are you also building their loyalty?

Bob

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Performance Builders