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A Performance Culture is motivated – collectively and individually. There is shared Purpose that inspires, energizes, and animates. Individually there is also motivation driven by Autonomy and Mastery.
The core Purpose of a sustainable performance culture is not self-centered. It reaches beyond benefit to members of the Practice. Purpose defines relevance and determines priorities. It attracts people who are like minded, builds loyalty, and elicits exceptional effort with superior service. Purpose expects passion. The determination of purpose is the work of leadership.
Autonomy respects and honors the individuals within the business culture – it frees them to be themselves and to contribute naturally. It is autonomy premised on principles, responsibility, authority, and accountability. It avoids prescriptive rules that are unnecessary. It controls what needs to be controlled rather than want can be controlled. Autonomy is balanced by accountability. It is focused on individual initiative and value producing outcomes.
Personal development, opportunity, advancement, and achievement are inherent rights in a performance culture. Mastery of knowledge and skill is encouraged, recognized, and celebrated for the realization of human potential and capacity for service contribution. Inherent to Mastery is competence, confidence, creativity, and a spirit of generosity. Mastery is not rewarded for its progressive attainment but rather for its ongoing contribution.
In addition to responsibility and motivation, a performance culture is distinguished by quantifiable performance metrics...
All The Best!
Bob
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