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The Performance Matters Matrix is framed in three dimensions. The two dimensions of Trust and Value have already been considered. The third dimension is Effort. Again, there are three components to Effort – Intensity, Persistence, and Resiliency.
Intensity has to do with the amount of resource that is committed and harnessed for the purpose of achieving a goal or delivering on a promise – think of performance in the nine primary cells of the Matrix. Enthusiasm and Intensity travel together.
Persistence is about the sustainability of commitment over time and in the face of obstacles, challenges, and resistance. Persistence is a “can-do”, “won’t take no”, “what-ever-it-takes”, "can I help", “it’s my job” attitude. Encouragement facilitates Persistence.
Resiliency renders setbacks and failure temporary. It’s about “restoration”, ”bouncing back”, “getting up again", “next time”, and “fresh starts”. Resiliency has to do with remaining true to one’s character and purpose even in the face of fear and failure. Empowerment arises from Resiliency.
Effort determines the potency and sustainability of a performance oriented culture. Effort places attitude ahead of achievement. It assures that Trust and Value are not superficial, not just words, and not a matter passing convenience. Effort is a measure of passion, commitment, and loyalty. Effort is irreplaceable.
A purpose driven culture harnesses effort with priorities and motivation…
All The Best!
Bob
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