Performance Matters Matrix – The Tenth Cell

The Tenth Cell of the Performance Matters Matrix circumscribes and encompasses all nine cells previously discussed. The Tenth Cell represents a Performance Culture that evolves through the systematic practice of performance behaviors defined by the nine primary cells and driven by a commitment to Trust and Value.

Culture is the cumulative attitudes, values, motives, beliefs, knowledge, experience, rituals, and behaviors shared by a group. Culture defines truth and reality for the group – it is implicit and explicit. It is communicated and imitated becoming deeply internalized. Culture is a collective programming of the mind.

Culture runs deep, very deep – it defines a third dimension within Practices that is often not spoken about and often not even considered. Culture is resistant to change. Often culture is more potent than management. The result is that often the culture drives management rather than management driving culture.  Unmanaged culture seldom rises above mediocrity and rarely if ever excels.

More frequent than not, disruptive external force is necessary to elicit cultural change in business. Absent such force, exceptionally strong, persistent, and focused leadership is required. The Performance Matrix provides a strategic framework for the transformation of practice culture.

Until culture changes, nothing changes for long!

Culture introduces a third dimension that compliments Trust and Value – the dimension of Effort…

All The Best!

Bob

© Copyright 2010

Performance Builders